Seat Types on Reserved Seating Venue Plans
Resolved·Degraded performance

The issue affecting Seat Types on Reserved Seating Venue Plans has been resolved. We have thoroughly tested the solution and are confident that the problem has been fully addressed.

If you continue to experience any issues or have any questions, please reach out to our Support team.

Thank you for your understanding and patience during this incident.

Mon, Oct 6, 2025, 03:57 PM
(2 months ago)
·
Affected components
Admin
Purchase Flow
Updates

Resolved

The issue affecting Seat Types on Reserved Seating Venue Plans has been resolved. We have thoroughly tested the solution and are confident that the problem has been fully addressed.

If you continue to experience any issues or have any questions, please reach out to our Support team.

Thank you for your understanding and patience during this incident.

Mon, Oct 6, 2025, 03:57 PM

Identified

We have found the cause of the issue and identified a fix. We are now testing internally before releasing.

Mon, Oct 6, 2025, 02:57 PM(59 minutes earlier)

Identified

There is an issue impacting the displaying of Seat Type icons on Venue Plans for users on the latest version of Chrome (1.41, released this morning). We are working on a fix for this and aim to release it later today. Seat Type icons are still showing at all other points in the booking journey.

Mon, Oct 6, 2025, 01:27 PM(1 hour earlier)